We actually read
every message.

Two inboxes, one for orders, one for support. In practice, both go to real humans. The team responds within one business day, and yes, Christopher Lee Moran reads the support queue himself.

Tag us or send a DM, we look at every one. Also, bonus points for mid-chase action shots. In addition, training questions get answered in the DMs too.

Most questions, especially training ones, are already answered on the site. The training content is rooted in the predatory motor pattern framework documented by the ASPCA general dog care library.

Carrying the Whimsy Stick in your store, training facility, or vet practice? In short, send us a note and the team will respond with wholesale terms within one business day. For broader background on the behavior research that informs the product, see the AKC training library.